Maintenance and Support Services

With maintenance and support services from Laurus Technologyes, you can focus your attention and resources on what is important for your business--not on maintaining and supporting your infrastructure. 

Keep your systems & peripherals running with Laurus Technologies’ state-of-the art technology services and expert round-the-clock support. We deliver support for clients' environments including mid-range systems, high-end servers, workstations and peripherals.

Laurus Technologies provides multi-level Maintenance and Support programs that satisfy the unique needs of each customer across a broad range of computing environments. You can reduce the number of suppliers, maximize investment on your core business, and extend the technology lifecycle, improve productivity and minimize downtime.

Laurus Technologies delivers high-end support services for companies looking to diversify the management of resources to meet today's needs to enhance performance and lower costs associated with these demands.

Support Program Features Include:

• Nationwide Onsite Support for Mid-Range Systems & Storage including SUN® Dell®, EMC®, IBM®, and HP®
• Suppport for High-End Servers, Workstations/Personal Computers, Peripherals including Printers, Tape Drives, Monitors, Terminals, Modems, Routers, and Hubs
• Access to Over 24,000 Field Engineers Nationwide
• 24/7 Help Desk & 4-hour Onsite Response
• Remote Stocking of Critical Parts
• Dedicated Technical Support Account Managers
• On-line Detailed Call Reporting